6.13. `Diagnose` command

6.13.1. Introduction

The `Diagnose` command enables various actions to be tested on the network in order to validate the GCenter's correct configuration.

The tests performed are as follows:

• Ping the default gateway

• Ping the primary DNS server

• Ping of the secondary DNS server

• Ping the primary NTP server

• Ping of the secondary NTP server

• Query to primary DNS server

• Query to secondary DNS server

• Registration of the GCenter in the DNS

• Resolution of the Intelligence site

• Ping intelligence.gatewatcher.com

• Connect to intelligence.gatewatcher.com

• NTP synchronisation

• Internal DNS running

• Web server running

---

6.13.2. Prerequisites

• User : setup

---

6.13.3. Preliminary operations

Depending on the situation:

• Either use Direct connection to the GCenter configuration menu via SSH

• Either use Direct connection to the GCenter configuration menu with keyboard and monitor

• Either use Direct connection to the GCenter configuration menu in HTTP via iDRAC (DELL server)

• Either use Direct connection to the GCenter configuration menu SSH via the iDRAC interface in serial port forwarding mode

---

6.13.4. Procedure

The configuration menu is displayed.

• Select the `Diagnose` line or press the letter ** D**.

• Click on the `OK` button.

  The `Gatewatcher Diagnostics` window is displayed:

  Select a timeout for each network test.
  Value must be between 1 and 10 sec:
  

• Enter a value between 1 and 10 then validate.

  The system displays the tests carried out and then the test results:

• Press the `Enter` key to return to the menu.

---