5.6.31. `Admin-GCenter- Diagnostics` screen of the legacy web UI

After pressing the `Diagnostics` command from the `Admin-GCenter` menu, the following screen is displayed.
../../_images/DIAGNOSTIC-01.PNG

The `Diagnostics` screen contains the following sections:

Item

Name

Description

1

`Log files`

Choice of log files to generate or download depending on the button used

2

`Tech support`

Choice of Tech support file to generate or download depending on the button used

3

`Generate new`

File generation button either `Log files` or `Tech support` depending on the button used

4

`Download`

Button to download the file is either `Log files` or `Tech support` depending on the button used

The log export file is encrypted, only the GATEWATCHER support team can decrypt it.

For more details on data management, see Data use.
For implementation, see Generating and loading files for diagnosis.