6.6. `Tech Support` command

6.6.1. Introduction

The `Tech Support` command enables generating a text report of the GCenter's status.

As the report's data is in plain text, it enables the data to be anonymized if required.

The main sections of this report are:

• Interfaces

• Containers status

• Containers Health checks

• Health checks

• Containers process status

• Appliance Version

• Services status

• NTP

• GCaps / Sigflow

• License

• Logical Volumes

• Disk Free

• Mounted FS

• Scheduled updates

• Latest Update Package sha256sum

• Scheduled backups

• File count in /data/extraction/geyego

• Tree structure of data and backups partitions

• Snapshot top

• Dmidecode

• RAID Card

• Physical Devices

• Virtual Devices

• Logstash pipelines

• Elasticsearch

• Geyego Stats

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6.6.2. Prerequisites

• User : setup

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6.6.3. Preliminary operations

Depending on the situation:

• Either use Direct connection to the GCenter configuration menu via SSH

• Either use Direct connection to the GCenter configuration menu with keyboard and monitor

• Either use Direct connection to the GCenter configuration menu in HTTP via iDRAC (DELL server)

• Either use Direct connection to the GCenter configuration menu SSH via the iDRAC interface in serial port forwarding mode

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6.6.4. Procedure

The configuration menu is displayed.

• Select the `Tech Support` line or press the letter T.

• Click on the `OK` button.

  The system creates the technical report, displaying it on the screen.

• Press the `Enter` key to return to the menu.

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