9.4.3. Installing a hotfix patch

9.4.3.1. Introduction

A patch enables a given correction or modification to be applied without having to upgrade the entire solution or restart the GBox.
Unlike updates, patches cannot be automated. They must be carried out by an administrator after reading the release notes.
All patch packages can be downloaded via our download platform: https://update.gatewatcher.com/hotfix
This procedure describes how to apply a patch.

Note

See the presentation described in the Applying a hotfix patch.
The graphical interface is described in `Admin- GUM - Hotfix` screen of the legacy Web UI.

9.4.3.2. Prerequisites

  • User: member of Administrators Group

9.4.3.3. Preliminary operations

  • Connect to the GBox via a browser (see Connection to the web interface via a browser).

  • Read the release note of the desired version to see whether any other prerequisites are required.

  • Recover a .gwp file from https://update.gatewatcher.com/update/<version_gbox>/gbox/.

9.4.3.4. Procedure for accessing the `Admin/GUM/Hotfix` screen window

In the navigation bar, click on the `Hotfix` command in the `GUM` menu.
The following screen is displayed:
../../_images/GBOX-HOTFIX-01.PNG

9.4.3.5. How to apply a patch

  • Click on button (9) `Choose a file` and select the previously downloaded package.

  • Click on button (8) `Send a hotfix`.

  • Once the package is present in the `Saved package list` zone (1), click on the `Apply` button.

  • Wait until the progress bars indicate the operation was completed successfully.
    The patch was applied and corrections are being made to the equipment.

Note

In some cases, applying a patch may cause the web server to restart. This will make the web interface unavailable for a few minutes as specified in the release note.