9.7.4. Resetting a user's password

9.7.4.1. Introduction

This procedure describes how to reset the current user's password.

Note

See the presentation of the accounts and groups described in the Presentation of the web interface accounts and their management.

Note

This procedure enables the password associated with the user account to be regenerated if it is lost or forgotten.
The system will propose a new password.

Danger

It is possible to select your own account!
If this is voluntary, carefully note the password displayed.

9.7.4.2. Prerequisites

  • User: member of Administrators Group

9.7.4.3. Preliminary operations

9.7.4.4. How to access the `Users management` screen

  • In the navigation bar, successively click on:

    • The `Admin` button

    • The `GBox` sub-menu

    • The `Users management` command
      The `Users` window is displayed.
    ../../_images/GBOX-USERS-01.PNG

9.7.4.5. Procedure for resetting a user's password

Note

This procedure enables the password associated with the user account to be regenerated if it is lost or forgotten.
The system will propose a new password.

  • Select the user's account.

  • Click on the `Reset password` command in the `ACTIONS` section (9) of the user whose password is to be changed.
    The following message is displayed:
    Reset user password.
Do you want to reset the following user's password?
test-administrator
The new password will be displayed in this modal.
  • Click on the `Confirm` button.
    The `Reset user password` window is displayed.
    The system suggests a new password for this user.

  • Make a note of the user's password and contact the user to provide a new password.

  • Click on the `Close` button.
    The system displays the message `User password reset successful`.

  • Please ask your user to change it to a new one at the next login.