Updates are managed via the GUM (GatewatcherUpdateManager) module.

This module is used to update the solution, and this as well for the update of detection signatures and anti-viral engines (update), as for the application of corrective patches (Hotfix) and the GCenter or GCap version upgrades.

1. Upgrade

Unlike updates, upgrades (hotfix) cannot be automated. They must be performed by an administrator after reviewing the release notes and upgrade notes.

In the case of a minor upgrade, for example from v2.3.5.101 to 2.3.5.101-hf1, there are two ways to accomplish an upgrade:

  • By applying only the hotfix HF1 as described in the next section

  • By performing a full upgrade as described below These two solutions are equivalent.

However, in the case of a major upgrade, for example from v2.3.5.100 to 2.3.5.101, only the upgrade procedure is applicable.

1.1. Hotfix

Menu: Administrators > GUM > Hotfix

important:: The Hotfix menu is not available if the TRACKWATCH solution is deployed in an MPL environment. It will then be necessary to go through a version upgrade.

More details are available in the section of the documentation dedicated to MPL deployment specifics.

A Hotfix enables a given correction or modification to be applied without having to upgrade the entire solution. In most cases, hotfixes will not require restarting the service.

All hotfix packages can be downloaded via our download platform https://update.gatewatcher.com/hotfix. Patches are listed according to the GCENTER version.

From the GCENTER web interface, the administrator can apply the previously downloaded hotfix and click Send hotfix.

Applying the patch will be taken into account after pressing ** Apply from the ** Saved package list**.

After this manipulation, the equipment will not restart, however the application of these correction packages generates an automatic restart of the WebUI of the GCENTER. A manual page refresh may be needed.

The patch packages become cumulative as of version 2.5.3.101.

The description of each corrective package in release notes is available from the website at https://releases.gatewatcher.com.

1.2. Upgrade

Menu: Administrators > GUM > Upgrade

Important

All KIBANA objects (dashboards, visualisation, and search, ...) created in version 2.5.3.100 will be deleted upon the first start of version 2.5.3.101. An export/import of the parameters is required to keep the configuration of the objects during the upgrade to 2.5.3.101

This section enables upgrading the TRACKWATCH solution.

All upgrade packages can be accessed via our download platform https://update.GATEWATCHER.com. They can be found in the section according to version 2.5.3.X then GCENTER , GCAP or GBOX.

In https://update.GATEWATCHER.com/upgrade/2.5.3.101/GCENTER/, the time, the status, the SHA256, and the status of the last patches are respectively filled in. A complete package of the latest fixes to the release is also available under the name GCENTER-2.5.3.101-xxxx_prod-hfx.gwp.

The administrator can then apply the previously downloaded functional update and click Submit.

Applying the upgrade package will be taken into account after pressing ** Apply from the ** Saved package lists**.

Once this operation is completed, the equipment will restart.

The description of each corrective package in release notes is available from the website at https://releases.GATEWATCHER.com.