6.2.1.23. tech-support

6.2.1.23.1. Introduction

The tech-support command of the show subgroup enables extracting the GCap information requested by technical support.

Note

Tech-support is not encrypted and may contain confidential information.

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6.2.1.23.2. Prerequisites

• User: setup

• Dependencies: N/A

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6.2.1.23.3. Command

ssh -t setup@GCapX show tech-support {brief|large} > /tmp/tech-supp-brief-GCapX

Note

GCapX should be replaced with the IP address of GCap..

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6.2.1.23.3.1. Command for extracting light tech-support

ssh -t setup@GCapX show tech-support brief > /tmp/tech-supp-brief-GCapX

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6.2.1.23.3.2. Command for extracting standard tech-support

ssh -t setup@GCapX show tech-support > /tmp/tech-supp-GCapX

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6.2.1.23.3.3. Command for extracting heavy tech-support

ssh -t setup@GCapX show tech-support large > /tmp/tech-supp-large-GCapX