4.1. Delivery control procedure

4.1.1. Introduction

The GTap comes with one customized security seal that has a unique identification to ensure traceability throughout the supply chain.
This security seal has been photographed before shipment to enhance the level of security it offers.
We ask you to take a photo of the security seal and upload it to the shared drive.
We will compare it and confirm the integrity of your equipment.
During the procedure, the equipment must be stored in a secure facility.
This facility:

  • Must have an access strictly limited to authorized personnel and

  • Must be subject to an appropriate monitoring process.

Note

The device is delivered with customized security labels and unique identification to ensure traceability throughout the supply chain.
Please check the integrity of the seal and the correspondence of the identifier.

4.1.2. Preliminary procedure

Note

Access to the shared drive is provided via an issue opened by our support team on your TAC account.

  • Check for a link to the shared drive on your TAC account.
    If this link has not been received, please contact Gatewatcher support to obtain it.
    If necessary, contact the Gatewatcher support or your usual Gatewatcher contact.

4.1.3. Procedure

  • Open the box.

  • Check that the security seal is present.

  • Take a high-definition photo of the security seal.

    • Take the photo as follows:

      ../_images/GTM_DELIVERY_01.png

      Example 1

  • Click on the link to the shared drive.

  • Upload all the photos on the shared drive to the directory defined below.
    The name of the directory is the order reference, and inside it you will find a directory for each GTap (referenced by serial number).
    Please upload the photos in the directory corresponding to each GTap.
  • Reply to the TAC issue to confirm the photo upload.
    Once we have completed the inspection, we will let you know the status of your equipment's integrity.
  • If the integrity is correct, use the GTap.
    If not, please return it.