9.3.1.15. show tech-support

A - Introduction

The `tech-support` command of the `show` sub-group enables extracting the GCap information requested by technical support.

Note

Tech-support is not encrypted and may contain confidential information.


B - Prerequisites

  • User: setup

  • Dependencies: N/A


C - Command

`ssh -t setup@GCapX show tech-support {brief|large} > /tmp/tech-supp-brief-GCapX`

Note

GCapX should be replaced with the IP address of GCap.


D - Command to extract light tech-support

ssh -t setup@GCapX show tech-support brief > /tmp/tech-supp-brief-GCapX

E - Command to extract standard tech-support

ssh -t setup@GCapX show tech-support > /tmp/tech-supp-GCapX

F - Command to extract heavy tech-support

ssh -t setup@GCapX show tech-support large > /tmp/tech-supp-large-GCapX